M100 / CHECK-INStandard check-in
From room selection and guest details to payment and receipt.
What this video shows
- Select a room and confirm guest details
- Review terms and complete payment
- Collect the transaction receipt
Arrival to keycard, in one flow
Hotel self check-in kiosks for payment, keycard issuance and PMS-connected arrivals.
From multilingual reservation lookup, identity verification and payment to e-signature, keycard issuance and PMS synchronization—one configurable self-service journey for the property.
Actual hotel deployment
MultilingualLanguage selection and reservation lookup.
Five-step flowVerify, pay, sign and issue a keycard.
PMS connectedSynchronize the completed arrival with the hotel PMS.
Hotel kiosk explained
What is a hotel self check-in kiosk?
A hotel self check-in kiosk is a guest-facing terminal that helps eligible guests find a reservation, verify identity, complete registration and payment, sign required documents and receive a room key. It works with the hotel’s PMS, payment, identity and keycard systems; staff still handle exceptions and guests who need assistance.
Use the 12-point buyer’s checklist →Three actual product flows
Watch three real M100 guest journeys.
Standard check-in, check-in with deposit and self-checkout each use the correct original footage, so hotel teams can compare every guest-facing journey clearly.
M100 / CHECK-IN + DEPOSITCheck-in with deposit
Passport scanning, terms, payment and deposit collection in one flow.
What this video shows
- Scan identification and enter guest details
- Confirm terms and payment method
- Complete room-charge and deposit collection
M100 / CHECKOUTSelf-checkout
Review checkout details, record identity and complete the stay rating.
What this video shows
- Retrieve checkout details
- Record identity and confirm stay details
- Submit the stay rating
Configured for the property
Automate the process. Keep the welcome human.
The kiosk flow can be configured around the hotel’s PMS, payment method, identity checks, keycard system and front-desk responsibilities—rather than forcing the property into a fixed model.
A property can begin with one clearly defined self-service use case and extend to additional kiosks or mobile workflows as operational needs develop.
Reduce front-desk queues
Move repeatable registration steps into a guided self-service flow so the front desk can focus on the moments that need a person.
Improve data accuracy
Let guests confirm identity and information directly, reducing duplicate entry and manual transcription errors.
Create one arrival standard
Give guests a consistent, easy-to-understand path at peak periods and during late arrivals.
Real Malaysian customer deployments
Two late-arrival scenes. Two different operating problems solved.
The same M150 supports two distinct operating realities: a 20-room hotel serving international guests, and an owner-operated 11-room guesthouse receiving arrivals after midnight.
Actual hotel deployment · Kuantan, Pahang
Tropical Villa Kuantan: after-hours self check-in for international guests.
- Scene
- International guests arriving after hours
- Previous constraint
- No experienced night front desk available for every routine arrival
- Resolution
- Chinese, English and Malay guidance for identity, payment, deposit and keycard collection
Team role
Staff stay available for exceptions instead of waiting through the night for routine check-ins.
Actual guesthouse deployment · Kuantan, Pahang
Rivermoon Kuantan: late-night self check-in without overnight calls.
- Scene
- Guests arriving between 1:00 and 5:00 a.m.
- Previous constraint
- Phone calls, bank-transfer confirmation and a manually shared key-mailbox code
- Resolution
- Guests register, pay and collect a keycard at the property
Operator outcome
“At night, I can rest instead of answering calls.”
Plan self check-in around the property, space and market.
From Malaysia to Hong Kong and UAE/Dubai projects, the right approach depends on guest volume, the existing PMS, payment, identity and keycard systems—not only the kiosk model.
Malaysia, Hong Kong & UAE/Dubai
Confirm languages, identity documents, payment methods, tax steps, privacy policy and on-site support responsibilities for each project.
Boutique hotels, high-volume lobbies & late arrivals
Use room count, arrival peaks, front-desk staffing and available space to choose a countertop, compact or full-height lobby kiosk.
PMS, payment, ID scanning & keycards
Confirm every interface, vendor responsibility, exception path and fallback before deployment so the kiosk completes the arrival steps the hotel actually needs.
What we need for an accurate assessment
Share property type, room count, arrival volume, current PMS, payment terminal, keycard brand, identity requirements, languages and target launch date.
Designed for different hotel spaces.
The same complete arrival capability in form factors suited to large lobbies, boutique counters and compact reception environments—shown with real MythAsia product photography.
M150 / Lobby
Full-height lobby kiosk
A prominent standalone terminal for high-traffic lobbies and complete self-service arrival.
M50 / Countertop
Boutique countertop kiosk
Integrates self check-in into a reception or concierge counter without compromising the space.
M100 / Compact
Compact desktop kiosk
A compact footprint for scanning, payment, printing and arrival in lounges or satellite desks.
How does a hotel self check-in kiosk work?
From reservation lookup to keycard issuance, each step stays clear for the guest and returns usable arrival data to hotel operations.
Choose language & find reservation
The guest selects a preferred language and enters the reservation number to begin.
Scan & verify identity
Scan an NRIC or passport and use facial recognition to verify the guest.
Complete payment
Automatically handle tourist tax and any other outstanding fees.
Sign terms & auto-fill check-in
Capture the terms and conditions signature and auto-fill the check-in record.
Issue keycard & sync PMS
Issue the room keycard and synchronize the completed check-in with the PMS server.
Hotel kiosks in daily operation.
Explore a 40-room hotel's late arrivals and a 526-room hotel's connected front-desk workflow.
Real Malaysian hotel deployment · 2025
Ukiyo by ManaTidur
A 40-room hotel connects late arrivals, room purchase, identification, payment, deposits and keycards through one Classic M100 and MythAsia PMS.
- Property
- 40 rooms · Petaling Jaya, Selangor
- Kiosk
- Classic M100 × 1
- Operational observations
- Routine arrivals need less overnight waiting
Real Malaysian hotel deployment · 2024
Birkin International Hotel
Four M50 and two M150 kiosks connect self check-in and checkout with MythAsia PMS at this 526-room Melaka hotel, alongside the front-desk team.
- Property
- 526 rooms · Melaka, Malaysia
- Kiosk
- M50 × 4 · M150 × 2
- Operational observations
- More accurate records and remote management visibility
Plan the right kiosk flow for your property.
Discuss your requirementsPLAN YOUR PROJECT
Start with the systems and needs of your hotel.
Understand integration scope, implementation and cost components before discussing your solution.
Can it connect to existing systems?
MythAsia has project experience integrating third-party PMS, hotel locks and payment systems. Scope is assessed against system versions, device models and property requirements.
View previous integration experience
PMS: previous Opera integration. Locks: HUNE, Saflok, ORBITA, ADEM, Xeeder and Intego. Payments: Gkash and GHL. STAAH is the current channel-manager relationship; other CMs are assessed and arranged by project.
Who handles setup and training?
MythAsia handles device installation, system setup and staff operation training. Timing depends on complete customer information: small hotels generally within one month; larger hotels follow a project schedule.
How are costs determined?
Whether installation, setup and training are included in a quote depends on the project and requirements. Ongoing costs may include subscription, annual and maintenance fees, with applicable components and scope specified in the quote.
Free demo · approximately 45 minutes
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