M100 / CHECK-INStandard check-in
From room selection and guest details to payment and receipt.
What this video shows
- Select a room and confirm guest details
- Review terms and complete payment
- Collect the transaction receipt
Arrival to keycard, in one flow
Hotel self check-in kiosks and front-desk automation for Asian and Middle East properties.
From multilingual reservation lookup, identity verification and payment to e-signature, keycard issuance and PMS synchronization—one configurable self-service journey for the property.
Actual hotel deployment / Review
MultilingualLanguage selection and reservation lookup.
Five-step flowVerify, pay, sign and issue a keycard.
PMS connectedSynchronize the completed arrival with the hotel PMS.
Three actual product flows
Watch three real M100 guest journeys.
Standard check-in, check-in with deposit and self-checkout each use the correct original footage, so hotel teams can compare every guest-facing journey clearly.
M100 / CHECK-IN + DEPOSITCheck-in with deposit
Passport scanning, terms, payment and deposit collection in one flow.
What this video shows
- Scan identification and enter guest details
- Confirm terms and payment method
- Complete room-charge and deposit collection
M100 / CHECKOUTSelf-checkout
Review checkout details, record identity and complete the stay rating.
What this video shows
- Retrieve checkout details
- Record identity and confirm stay details
- Submit the stay rating
Configured for the property
Automate the process. Keep the welcome human.
The kiosk flow can be configured around the hotel’s PMS, payment method, identity checks, keycard system and front-desk responsibilities—rather than forcing the property into a fixed model.
A property can begin with one clearly defined self-service use case and extend to additional kiosks or mobile workflows as operational needs develop.
Reduce front-desk queues
Move repeatable registration steps into a guided self-service flow so the front desk can focus on the moments that need a person.
Improve data accuracy
Let guests confirm identity and information directly, reducing duplicate entry and manual transcription errors.
Create one arrival standard
Give guests a consistent, easy-to-understand path at peak periods and during late arrivals.
Real Malaysian customer deployments
Two late-arrival scenes. Two different operating problems solved.
The same M150 supports two distinct operating realities: a 20-room hotel serving international guests, and an owner-operated 11-room guesthouse receiving arrivals after midnight.
Actual hotel deployment · Kuantan, Pahang
Tropical Villa Kuantan: international guests can self check in after hours.
- Scene
- International guests arriving after hours
- Previous constraint
- No experienced night front desk available for every routine arrival
- Resolution
- Chinese, English and Malay guidance for identity, payment, deposit and keycard collection
Team role
Staff stay available for exceptions instead of waiting through the night for routine check-ins.
Actual guesthouse deployment · Kuantan, Pahang
Rivermoon Kuantan: 1–5 a.m. arrivals without overnight phone calls.
- Scene
- Guests arriving between 1:00 and 5:00 a.m.
- Previous constraint
- Phone calls, bank-transfer confirmation and a manually shared key-mailbox code
- Resolution
- Guests register, pay and collect a keycard at the property
Operator outcome
“At night, I can rest instead of answering calls.”
Plan self check-in around the property, space and market.
From Malaysia to Hong Kong and UAE/Dubai projects, the right approach depends on guest volume, the existing PMS, payment, identity and keycard systems—not only the kiosk model.
Malaysia, Hong Kong & UAE/Dubai
Confirm languages, identity documents, payment methods, tax steps, privacy policy and on-site support responsibilities for each project.
Boutique hotels, high-volume lobbies & late arrivals
Use room count, arrival peaks, front-desk staffing and available space to choose a countertop, compact or full-height lobby kiosk.
PMS, payment, ID scanning & keycards
Confirm every interface, vendor responsibility, exception path and fallback before deployment so the kiosk completes the arrival steps the hotel actually needs.
What we need for an accurate assessment
Share property type, room count, arrival volume, current PMS, payment terminal, keycard brand, identity requirements, languages and target launch date.
Designed for different hotel spaces.
The same complete arrival capability in form factors suited to large lobbies, boutique counters and compact reception environments—shown with real MythAsia product photography.
M150 / Lobby
Full-height lobby kiosk
A prominent standalone terminal for high-traffic lobbies and complete self-service arrival.
M50 / Countertop
Boutique countertop kiosk
Integrates self check-in into a reception or concierge counter without compromising the space.
M100 / Compact
Compact desktop kiosk
A compact footprint for scanning, payment, printing and arrival in lounges or satellite desks.
A complete check-in in five clear steps.
From reservation lookup to keycard issuance, each step stays clear for the guest and returns usable arrival data to hotel operations.
Choose language & find reservation
The guest selects a preferred language and enters the reservation number to begin.
Scan & verify identity
Scan an NRIC or passport and use facial recognition to verify the guest.
Complete payment
Automatically handle tourist tax and any other outstanding fees.
Sign terms & auto-fill check-in
Capture the terms and conditions signature and auto-fill the check-in record.
Issue keycard & sync PMS
Issue the room keycard and synchronize the completed check-in with the PMS server.
