Guests arriving at 1, 2 or 3 a.m.
Room purchases previously went through the website. With no overnight front desk, guests could need manual room confirmation and a separate deposit transfer before checking in.
Real Malaysian hotel deployment
Ukiyo by ManaTidur: Self check-in after hours.
A 40-room hotel connects late arrivals, room purchase, identification, payment, deposits and keycards through one Classic M100 and MythAsia PMS.
Property40 rooms
KioskClassic M100 × 1
Installed2025
LocationPetaling Jaya, Selangor
Start with operations
The arrival problem shapes the deployment.
The equipment, integrations and staff handoff are described for this property. Operational observations do not promise the same result at every hotel.
One kiosk connects the standard arrival steps
The configured journey brings room purchase, NRIC/passport scanning, facial verification, payment, electronic deposit collection, keycards and receipts into one self-service path.
Routine arrivals need less overnight waiting
Guests can pay, complete the deposit step and collect a keycard themselves. Standard night-time room sales and arrivals can continue without a phone handoff for every guest; staff remain available for assistance and exceptions.
Configured guest journey
Identity, payment and keycard in one path.
- 01Check-in and checkout
Standard guest steps with staff assistance available for exceptions.
- 02Identification and facial verification
NRIC/passport scanning and facial verification within the hotel workflow.
- 03Payment and deposit
Gkash terminal · credit card, debit card and QR
- 04Keycard issuance and return
Room access connects to the HUNE lock/keycard system.
- 05Receipts and languages
Receipt printing with Chinese, English and Malay interfaces.
- 06Configured tourism tax and sustainability fee collection
Follows the charging rules enabled at this property.
Connected systems
Defined connections at this property.
MythAsia PMS
Reservation, guest registration and operating records
HUNE
Keycard encoding, issuance and return
Gkash
Gkash terminal · credit card, debit card and QR
STAAH
Connected booking and OTA records
Operational observations
Routine arrivals need less overnight waiting
Guests can pay, complete the deposit step and collect a keycard themselves. Standard night-time room sales and arrivals can continue without a phone handoff for every guest; staff remain available for assistance and exceptions.
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